Customers

Manage customer profiles, addresses, and segments

5 articles

Customers | General Overview

The Customers section in Orbit allows you to view, create, manage, and maintain customer records in your store. Customer profiles help you keep track of contact details, addresses, marketing consent, order activity, spend history, notes, tags, and any custom information you need for your business.

5 min0

Customers | Managing & Importing Customers

The Customers section in Orbit allows you to view everyone who has shopped with or registered at your store, search and filter the list, take bulk actions, and move customer records in and out of Orbit using CSV files.

5 min0

Customers | Segments

Segments in Orbit allow you to group customers based on shared rules or conditions. This makes it easier to identify specific customer groups, such as VIP customers, high-spending customers, or customers who meet certain order criteria.

5 min0

Customers | The Customer Profile

The customer profile in Orbit gives you a single view of everything about a customer, bringing their contact details, marketing preferences, addresses, order history, payments, notes, tags, and custom fields together in one place.

5 min0

Customers | Creating & Editing Customers

The Customers section in Orbit allows you to add new customers to your store, record their contact details and address, capture marketing consent, and keep their information up to date over time.

5 min0