How can we help?

Guides, answers, and walkthroughs for your Orbit Commerce store.

Popular topics

Getting startedPaymentsProductsOrdersStorefrontAccount
Browse by topic

Find help, organised.

Every corner of Orbit Commerce, grouped so you can go straight to the part you need.

Bookings

Managing service appointments and time blocks: the bookings calendar, list, and booking actions.

1 articles

Customers

Creating and managing customers: the customer profile, addresses, order history, importing/exporting, and bulk actions.

5 articles

Discounts

Creating and managing discounts: discount types, conditions and limits, and the discounts list.

4 articles

Getting Started

Learn the basics and set up your first store

4 articles

Gift Cards

Issuing and managing gift cards: balances, statuses, and transaction history.

3 articles

Inventory

Tracking stock: stock levels, locations, and transfers between locations.

4 articles

Marketing

SEO, campaigns, and promotional tools

4 articles

Orders

Managing orders: the orders list, order details and fulfilment, and recovering abandoned checkouts.

7 articles

Page Builder

Orbit's drag-and-drop page builder: the editor, every element, and how to design, save, and publish any storefront page.

67 articles

Payments & Payouts

Connecting your payment account, viewing transactions, payouts and documents, your marketplace purchase history, and offering installment plans at checkout.

3 articles

Plugins & Themes

Install and configure extensions for your store

1 articles

Products

Add and manage products, variants, and inventory

8 articles

Settings & Configuration

Configuring your store: store details, taxes, shipping, checkout, tracking, security, integrations, and service hours.

21 articles

Storefront & Themes

Managing your storefront: themes, pages, layout, navigation menus, popups, redirects, preferences, and cookie consent.

10 articles

Store Setup

Configure your store settings, theme, and domain

1 articles

Subscriptions

Managing customer subscriptions: the dashboard, subscription details, statuses, pausing, cancelling, plan changes, payment recovery, and settings.

8 articles

Suppliers

Connecting with suppliers, importing their products, and managing purchase orders.

9 articles

Still stuck? We're here.

Our support team is a message away — available round the clock for any question about your Orbit Commerce store.

Contact SupportEmail us
Getting StartedStore SetupPayments