Working with suppliers

Suppliers is where you find third-party suppliers, connect to them, and bring their products into your store. Orbit then keeps the details you choose in step with the supplier, so you can sell a wider range without holding the stock yourself. You find it all on the Suppliers page in your Orbit dashboard.

New to this? Start with Connecting to a supplier. It covers the supplier directory, the three access modes, and how to reach your connection settings afterwards.

Getting started

• Connecting to a supplier: browse the directory, read a supplier profile, and connect or ask for access.
• Importing products from a supplier: pick products out of their catalogue, one at a time or in bulk.

Keeping your catalogue in step

• Controlling what stays in sync with a supplier: choose which fields the supplier can change, and what happens without your approval.
• Mapping supplier brands and categories: send their brands and categories to the ones you use on your storefront.
• Reviewing supplier updates: work through the pending updates pill on the Suppliers page and accept or dismiss new products and changes.

Pricing and ordering

• Setting up pricing rules for a supplier: turn their cost prices into your selling prices with a markup for every product or targeted rules.
• Ordering stock from a supplier: raise a purchase order, send it, and track what the supplier has confirmed and sent.

Ending a connection

• Disconnecting a supplier: stop syncing and stop new orders. Products you imported stay in your store.

Need help?

If a supplier is not in the directory, click Invite a supplier on the Suppliers page to ask them to join. See Inviting your own supplier to Orbit. For anything else, email support@orbitcommerce.net.