Suppliers | Importing Products

The Products tab on a supplier connection in Orbit allows you to browse the supplier's catalogue and import their products into your store, either one at a time or in bulk. Once imported, products are kept up to date in line with your connection's sync settings.

Opening the Products tab

To open the catalogue for a connected supplier:

• From the left-hand menu, go to Suppliers.

• Open the supplier you are connected to, then select the connection.

• Select the Products tab.

The Catalogue view will open, showing every product the supplier has published.

Browsing the catalogue

Products are listed in a table. Each row shows the following columns:

• Product — the product name, with its SKU shown beneath and a thumbnail image where available.

• Brand — the brand the product belongs to.

• Cost — the supplier's cost price for the product.

• Stock — whether the product is In stock or Out of stock at the supplier.

• Status — whether the product is Available to import or has already been Imported.

• Sync — for imported products, a summary of how that product is synced, showing Default when it follows the connection's settings.

• Actions — Import for products you have not yet imported, or Sync settings for products already in your store.

Filtering and searching

Use the filters above the table to narrow down what is shown:

• All — every product in the supplier's catalogue.

• Available — products you have not yet imported.

• Imported — products already in your store.

Each filter shows a count of the products it contains. Use the Search field to find a product by name, SKU, or brand, which is useful when the catalogue is large.

Importing a single product

To import one product into your store:

1. Find the product in the catalogue, using the filters or Search if needed.

2. Click Import in the Actions column for that row.

The product is added to your store and its Status changes to Imported.

Importing products in bulk

To import several products at once:

1. Tick the checkbox at the start of each product you want to import. You can tick the checkbox in the header to select every available product.

2. Click Import selected at the top of the table. The button shows the number of products you have chosen.

Bulk imports run in the background, so you can leave the page while they finish. A progress strip shows how many products have been imported, and the table updates as products land. You can stop a bulk import at any time using Stop.

What "Imported" means

When a product shows the Imported status, it has been added to your store and is now part of your catalogue. Imported products cannot be imported again, so their checkbox is disabled and the Import button is replaced by Sync settings.

How imported products stay in sync

After a product is imported, Orbit keeps it up to date according to the Sync settings on the connection's Settings tab. These settings control which details — such as the title, description, and stock quantity — are kept in line with the supplier.

If you need different behaviour for a single product, click Sync settings on its row to override the connection's defaults for that product only. The Sync column then shows a summary of the override, for example "title off", while every other product continues to follow the connection's settings.

If you have any questions, please contact us at support@orbitcommerce.net