Product statuses and visibility

A product's status decides whether customers can see and buy it. You change the status from the product editor, or for several products at once from the product list.

Product statuses

• Draft: not visible on your storefront. Use it for products you are still working on.
• Active: live on your storefront. Customers can find it and buy it.
• Archived: hidden from your storefront and from the product list. All its data is kept.

The Status column on the product list shows each product's status. Deleted products are not a status. They go to the Trash for 7 days. See Duplicating, scheduling and deleting products.

Publish or unpublish a product

1. From your Orbit dashboard, go to Products.
2. Click the product to open it.
3. At the top right, click Publish to make the product active, or Unpublish to make it a draft.

The button changes to show the other action. The storefront button next to it reads View for an active product and Preview for a draft. Prices, photos and stock do not change.

Warning: Only the title is checked when you publish. A product with an empty price goes live at £0.00 and can be bought. Check the price before you click Publish.

Change the status of several products

1. From your Orbit dashboard, go to Products.
2. Tick the box next to each product. A bar of actions appears in place of the column headings.
3. Click Set as active to publish, or Set as draft to take the products off sale. To archive, click the … button, then Archive products.
4. Click Set as active, Set as draft or Archive product to confirm.

The Status column updates for each product you ticked.

Find and restore archived products

1. From your Orbit dashboard, go to Products.
2. Click Add Filter and filter by status.
3. Tick the box next to the archived product.
4. Click Set as active or Set as draft, then confirm.

The product returns to the product list with its new status.

Hide a product from storefront search

An active product can be kept out of your storefront's search results. Customers can still open it from category pages or a direct link.

1. From your Orbit dashboard, go to Products.
2. Click the product to open it.
3. In the left-hand menu, click Search engine listing.
4. Tick Hide from search results.
5. Click Save.

Schedule a publish date

The product editor's … menu has a Schedule publish option, but it does not yet set a future publish date. The product keeps its current status. Publish by hand on the day you want the product to go live.

Related guides

• Duplicating, scheduling and deleting products
• Editing products
• Bulk editing products