Payments & Payouts | Setting Up Orbit Payments
Connect Orbit Payments to accept cards, digital wallets and Buy Now Pay Later — and set up manual payment methods like bank transfer or cash on delivery.
Orbit Payments is the built-in way to accept online payments: credit and debit cards, digital wallets like Apple Pay and Google Pay, and Buy Now Pay Later through Klarna and Affirm. Customers' payments are processed securely and funds are deposited directly to your bank account.
Where to start
Until you connect a payment account, the Payments page shows a reminder. Select Go to Payment Settings (or open Settings → Store Settings → Payment Settings) to begin.
Connecting Orbit Payments
Open the Payment Settings tab. The Orbit Payments card summarises everything you can accept: cards (Visa, Mastercard, Amex), digital wallets and Buy Now Pay Later.
Select Connect and complete the secure onboarding: your business details, a responsible person for verification, and the bank account for payouts. Onboarding is handled by our payments partner, Stripe — your details are never stored in Orbit.
Once verification completes, the Payments page switches to your live overview of balance, transactions and payouts.
Most verifications finish within minutes, but have a photo ID and your bank details to hand in case they are requested.
A note on permissions
Only team members with the payment setup permission can connect or change payment processing. If you do not see the option, ask the store owner to complete setup or grant you access from the Team page in Settings.
Manual payment methods
Below Orbit Payments you can offer offline methods your customers see as instructions at checkout — you then mark the order paid once the funds arrive:
Manual Payment Methods — the available offline options.
Select Set up on a method to configure it: Bank Transfer (BACS), Cash on Delivery, Cheque / Money Order, or Custom for anything else (pay-in-store, invoices, gift cards…).
Setting up Bank Transfer
The Bank Transfer form asks for:
Display name and description — what customers see at checkout.
Instructions — optional override of the default “transfer the order total” copy. Instructions are snapshotted onto each order, so editing them later does not affect orders already in flight.
Bank accounts — one or more accounts (sort code and account number, or IBAN and SWIFT/BIC for international orders). Use Add account for additional accounts, for example a separate EUR account.
Tips
Connect Orbit Payments before launch — card payments cannot be taken until verification completes.
Manual methods work well alongside online payments for B2B and high-value orders.
You can toggle each manual method on or off at any time using the switch on its card.
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