Page Builder | Contact Form

The Contact Form element adds a form customers can use to get in touch. Use it on a contact or support page so visitors can send you their name, email, and message without leaving your store. Making it easy to reach you builds trust and helps you answer questions before they become lost sales.

Adding a Contact Form

To add a Contact Form to your page:

• In the toolbox on the far left, click Elements.

• Open the Ecommerce group and find Contact Form, or search for it.

• Drag it onto the canvas and drop it where you want it.

Content settings

Select the Contact Form and open the Content tab in the settings panel to edit:

• Title — the heading shown above the form, such as Contact Us.

• Description — a short line of supporting text inviting customers to get in touch.

• Field placeholders — the hint text shown inside the name, email, subject, and message fields before the customer types.

• Show subject field — a toggle that shows or hides the subject field, with a further option to make it required.

• Button text — the label on the send button, such as Send Message.

• Success message — the message shown once a customer has sent their message.

• Error message — the message shown if something goes wrong and they need to try again.

Design settings

Open the Design tab to style the Contact Form, including its typography, colours, spacing, borders, corners, and alignment, so the form fits the look of your page. For a full explanation of the Design and Advanced tabs, see the Element Settings guide.

Why this is useful

A contact form gives customers a simple, direct way to reach you, which builds confidence in your store and helps you resolve questions quickly.

If you have any questions, please contact us at support@orbitcommerce.net