Payments | Installment Plans
Installment plans in Orbit let you offer customers the option to pay across multiple scheduled installments rather than all at once. Each plan creates a finite-term Stripe Subscription on checkout, so the customer is charged automatically until the plan is paid in full.
Installment plans in Orbit let you offer customers the option to pay across multiple scheduled installments rather than all at once. Each plan creates a finite-term Stripe Subscription on checkout, so the customer is charged automatically until the plan is paid in full.
This gives your customers a flexible way to spread the cost of a purchase, while you still receive the full amount over the agreed schedule.
Before you begin
Installment plans are processed through Stripe, so your Orbit Payments account must be connected before you can offer them. If you have not connected your account yet, set it up first from your payment settings. Once your payment account is connected, you can create and manage installment plans for your products.
Accessing Installment plans
To access Installment plans:
From the left-hand menu, go to Payments.
Select Installment Plans.
The Installment plans page will open.
Managing a product's installment plans
Installment plans are managed per product, so you choose exactly which products can be paid for in installments.
To manage the plans for a product:
In the Product ID field, enter the product ID of the product you want to set up.
Click Load to load that product's installment plans.
Until you enter a product ID and click Load, the page shows a prompt asking you to enter a product ID above to manage its installment plans. Once a product is loaded, you can review and manage the installment plans available for it.
How installment plans work at checkout
When a customer chooses to pay for an eligible product in installments, Orbit creates a finite-term Stripe Subscription at checkout. The customer is then charged automatically on each scheduled installment until the agreed number of payments has been made, at which point the subscription ends. Because the term is finite, the customer is not billed indefinitely.
Why installment plans are useful
Installment plans give your customers a more affordable way to buy, which can help with higher-value products, while Stripe handles the scheduled charges for you automatically.
By using installment plans, you can:
Offer customers the option to pay across multiple scheduled installments
Set up plans on a per-product basis using the product ID
Let Stripe collect each scheduled payment automatically until the plan is complete
If you have any questions, please contact us at support@orbitcommerce.net
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