Products

Setting a custom type

Give a product your own internal grouping with the Custom Type field, and see when to use a category or the taxonomy instead.

2 min read3viewsUpdated 14 September 2026Orbit Commerce
How to organise and cross-sell a product

A custom type is a label you write yourself to group products for your own use, such as Q4 samples or Consignment. You set it in the product editor, under Taxonomy, brand & tags. Customers do not see it.

Considerations

  • Custom Type is a free-text field. There is no list to pick from, so you can type anything.
  • Type the value the same way every time. Winter 2026 and winter-2026 count as two different types in a report.
  • Custom Type is not the product type you choose when you create a product (physical, digital and so on). See Choosing a product type.

Set a custom type

  1. From your Orbit dashboard, go to Products.
  2. Open the product you want to edit.
  3. In the menu on the left, click Taxonomy, brand & tags.
  4. Under Custom Type, type your label, for example Steel Storage.
  5. Click Save at the bottom right. The message Product updated appears.
The Taxonomy, brand and tags card in the product editor, showing the Custom Type field

Change or clear a custom type

  1. Open the product and click Taxonomy, brand & tags.
  2. Under Custom Type, change the text, or delete it to clear the type.
  3. Click Save.

Custom type, category or taxonomy

The same card holds three ways to sort a product. Pick the one that matches the job.

  • Custom Type: a label for your own reports and rules. Not shown on the storefront.
  • Categories: groups that customers can shop on your storefront.
  • Product Taxonomy: a standard tree that classifies the product for sales channels. A product holds one taxonomy entry.

If customers should be able to browse the group, use a category. If the group is only for you, use a custom type.

What you can use a custom type for

  • Reporting: compare how Vintage sells against New without adding public categories.
  • Pricing rules: B2B catalogue pricing rules can target a custom type, so a whole group gets agreed pricing at once.
  • Warehouse notes: mark products that need special handling, such as bulky, two-person lift.

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