Choosing a plan

Every new store starts on a 14-day free trial with every feature turned on. You do not need a credit card to start. To keep selling after the trial, pick one of four plans: Solo, Team, Pro or Enterprise. You do it under Settings, then Plan & Billing.

Considerations

• You can pay monthly or yearly. Yearly saves 25%, and you can switch from monthly at any renewal.
• Each plan has its own online card rate. Work out your real card volume first. A lower rate on a higher plan can pay for the plan.
• B2B and the operations toolkit are on Enterprise only. Trial those features early if you sell wholesale or run a warehouse.
• Prices change, so check the pricing page or the plan cards in your dashboard for today's figures.

The plans

• Solo: for people starting out. 1 staff account, unlimited products, abandoned cart recovery and live chat support.
• Team: for growing businesses. 10 staff accounts, more storage and a lower card rate.
• Pro: for large businesses. 40 staff accounts, professional reports, priority support and the lowest standard card rate.
• Enterprise: everything in Pro, plus B2B companies and price lists, the operations toolkit for planning, purchasing, picking and fulfilment, checkout customisation, unlimited staff and 1 TB storage.

Check your trial and your usage

1. From your Orbit dashboard, go to Settings.
2. Click Plan & Billing.
3. Read Current Plan. It shows the plan you are on and the date your trial ends.
4. Read Usage & Limits. It shows your products, staff accounts, storage and bandwidth against your plan limits.

Tip: The pill in the dashboard header counts down the days left in your trial.

Choose or change your plan

1. Go to Settings, then Plan & Billing.
2. Click Change Plan. The Change Your Plan page opens.
3. Compare the plan cards. Your current plan is marked Current, and the most popular one is marked Most Popular. Compare Plans below them sets the features out feature by feature.
4. Click the button on the plan you want.
5. Add a payment method to confirm.

Note: Upgrades start straight away. Downgrades start at the end of your current billing period. Nothing is charged while your trial is still running.

Related guides

• Creating your account
• Finishing your store setup
• Adding and switching between stores