Setting Up Shipping Rates

Offer competitive shipping that customers love.

Shipping Overview

Navigate to Settings > Shipping to configure.

Shipping Zones

Group locations with similar shipping costs:

Creating a Zone 1. Click **Add Zone** 2. Name your zone (e.g., "UK Mainland") 3. Select countries/regions 4. Add shipping rates 5. Save

Common Zones - Domestic (your country) - Europe - North America - Rest of World

Rate Types

Flat Rate Single price regardless of order: - Simple to understand - Easy to manage - Example: £4.99 Standard Delivery

Weight-Based Price increases with weight: - Fair for heavy items - Requires product weights - Example: £0.50 per 100g

Price-Based Rate based on order value: - Free shipping thresholds - Tiered pricing - Example: Free over £50

Carrier-Calculated Real-time rates from carriers: - Accurate pricing - Multiple options - Requires carrier integration

Free Shipping

Threshold 1. Add rate to zone 2. Set price to £0 3. Set minimum order value 4. Add condition message

Marketing Tool Use free shipping to: - Increase average order value - Reduce cart abandonment - Compete with larger retailers

Shipping Carriers

Integrated Carriers - Royal Mail - DPD - Evri - UPS - FedEx - DHL

Setting Up 1. Go to **Settings > Shipping > Carriers** 2. Select carrier 3. Enter account details 4. Enable services 5. Test label printing

Local Delivery/Pickup

Local Delivery 1. Enable in shipping settings 2. Set delivery radius 3. Configure pricing 4. Set delivery windows

Click & Collect 1. Add pickup locations 2. Set preparation time 3. Configure notifications