Managing Your Subscription

Control your plan and get the features you need.

Current Plans

Starter - Free - Up to 10 products - Basic themes - Standard support - 2% transaction fee

Growth - £29/month - Unlimited products - Premium themes access - Priority support - 1% transaction fee - Advanced analytics

Pro - £79/month - Everything in Growth - Multi-currency - Advanced reporting - API access - 0.5% transaction fee

Enterprise - Custom - Custom pricing - Dedicated support - Custom development - SLA guarantee

Viewing Your Plan

1. Go to **Settings > Billing**
2. See current plan details
3. View usage statistics
4. Check renewal date

Upgrading

Steps to Upgrade 1. Go to **Settings > Billing** 2. Click **Change Plan** 3. Select new plan 4. Review price difference 5. Confirm upgrade

Pro-rated Billing - Pay difference for current period - New rate on next billing

Immediate Benefits - Features unlock instantly - No downtime - Keep all data

Downgrading

Considerations Before downgrading, check: - Product limits - Feature usage - Data retention

Steps to Downgrade 1. Go to **Settings > Billing** 2. Click **Change Plan** 3. Select lower plan 4. Review limitations 5. Confirm change

Timing - Happens at period end - Keep features until then - Data retained within limits

Cancellation

Before Canceling - Export your data - Download theme files - Save customer info

Steps to Cancel 1. Go to **Settings > Billing** 2. Click **Cancel Subscription** 3. Provide feedback (optional) 4. Confirm cancellation

After Cancellation - Store goes offline - Data retained 30 days - Can reactivate within 30 days

Payment Methods

Updating Card 1. Go to **Settings > Billing** 2. Click **Payment Method** 3. Enter new card details 4. Save

Invoice History 1. Go to **Settings > Billing** 2. Click **Invoices** 3. Download any invoice