Account & Billing

Account Security

Protect your account with two-factor authentication and security best practices.

5 min read7,450 viewsUpdated November 12, 2024Alex Rivera

Account Security

Keep your store and customer data safe.

Two-Factor Authentication (2FA)

Why Use 2FA - Extra layer of protection - Prevents unauthorized access - Required for some features

Setting Up 1. Go to **Settings > Security** 2. Click **Enable 2FA** 3. Choose method: - Authenticator app (recommended) - SMS (backup) 4. Scan QR code 5. Enter verification code 6. Save backup codes

Authenticator Apps - Google Authenticator - Authy - 1Password - Microsoft Authenticator

Password Security

Strong Password Requirements - Minimum 12 characters - Mix of upper/lowercase - Include numbers - Special characters

Changing Password 1. Go to **Settings > Security** 2. Click **Change Password** 3. Enter current password 4. Enter new password twice 5. Save

Staff Accounts

Creating Staff 1. Go to **Settings > Users** 2. Click **Add Staff** 3. Enter email 4. Set permissions 5. Send invite

Permission Levels - **Full Access**: Everything - **Limited**: Specific areas only - **View Only**: Read-only access

Removing Access 1. Go to **Settings > Users** 2. Find staff member 3. Click **Remove** 4. Confirm

Security Log

Viewing Activity 1. Go to **Settings > Security** 2. Click **Activity Log** 3. Review login history 4. Check for suspicious activity

What's Logged - Login attempts - Password changes - Permission changes - Sensitive actions

Best Practices

  • Enable 2FA
  • Use unique passwords
  • Review staff access regularly
  • Monitor activity log
  • Keep contact info updated
  • Don't share credentials
  • Don't use public WiFi without VPN
  • Don't ignore security alerts

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