Marketing

Email Marketing Setup

Connect email marketing tools and create automated campaigns.

7 min read9,340 viewsUpdated November 8, 2024Orbit Commerce Team

Email Marketing Setup

Build relationships and drive sales with email marketing.

Built-in Email Features

Transactional Emails Automatically sent emails: - Order confirmation - Shipping notification - Delivery confirmation - Account welcome

Customizing Templates 1. Go to **Settings > Notifications** 2. Click email type 3. Edit template 4. Preview and save

Email Marketing Integrations

Supported Platforms - Mailchimp - Klaviyo - Omnisend - Sendinblue

Connecting Klaviyo (Example) 1. Install Klaviyo plugin 2. Enter API key 3. Configure sync settings 4. Map customer data

Building Your List

Collection Methods - Checkout opt-in - Newsletter popup - Footer signup - Content upgrades

Popup Best Practices - Don't show immediately - Offer incentive (10% off) - Easy to close - Mobile-friendly

Automated Flows

Welcome Series 1. Welcome email (immediate) 2. Brand story (Day 2) 3. Product highlights (Day 4) 4. First purchase offer (Day 7)

Abandoned Cart 1. Reminder (1 hour) 2. Urgency (24 hours) 3. Incentive (48 hours)

Post-Purchase 1. Thank you (immediate) 2. Review request (7 days) 3. Cross-sell (14 days) 4. Replenishment (30 days)

Campaign Best Practices

Subject Lines - Keep under 50 characters - Create urgency - Personalize when possible - A/B test regularly

Content - Mobile-first design - Clear call-to-action - Relevant products - Compelling images

Timing - Test send times - Consider time zones - Avoid weekends (usually) - Consistent schedule

Compliance

  • GDPR consent
  • Unsubscribe link
  • Physical address
  • Clear sender name

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