Marketing

Creating Discount Codes

Set up promotional codes to boost sales and reward customers.

6 min read11,560 viewsUpdated November 22, 2024Sarah Chen

Creating Discount Codes

Drive sales with strategic discounts.

Discount Types

Percentage Off - 10%, 20%, 50% off - Applied to subtotal - Can cap maximum discount

Fixed Amount Off - £10 off, £50 off - Better for high-value orders - Clearer value perception

Free Shipping - Remove shipping cost - Great incentive - Can set minimum order

Buy X Get Y - Buy 2 Get 1 Free - Bundle deals - Inventory clearing

Creating a Discount

  1. Go to **Marketing > Discounts**
  2. Click **Create Discount**
  3. Choose discount type
  4. Configure settings
  5. Save

Configuration Options

  • **Basic Settings**
  • Code name (SAVE20)
  • Discount value
  • Applies to (all/specific)
  • **Conditions**
  • Minimum purchase
  • Specific products/collections
  • Customer eligibility
  • **Usage Limits**
  • Total uses
  • Per customer limit
  • Date range

Automatic Discounts

Apply without code entry:

  1. Create discount
  2. Enable **Apply Automatically**
  3. Set conditions
  4. Customer sees discount at checkout

Best Practices

Code Naming - **Descriptive**: SUMMER20, WELCOME10 - **Memorable**: Easy to type - **Unique**: Avoid common words

Strategic Use - **Welcome**: First-time customers - **Abandoned Cart**: Recovery emails - **Loyalty**: Repeat customers - **Seasonal**: Holiday sales

Avoid Over-Discounting - Protect margins - Limit usage - Time-bound offers - Exclusive access

Tracking Performance

Metrics to Monitor - Uses count - Revenue generated - Average order value - New vs returning

Reports 1. Go to **Reports > Discounts** 2. Select date range 3. Compare codes 4. Optimize strategy

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